Robotic Process Automation
What is Robotic Process Automation?
RPA is performed by software “robots”. This is nothing but automating any large scale repetitive tasks being performed by humans. Such robots can be used to do workflow processes, business processes, infrastructure processes, back office transactional processes and many such functions which are labor intensive and error prone.
What are the benefits of RPA?
It helps improve 10x the productivity, reduces the cost and increases the accuracy. It helps to monitor the processes much better. Humans can get tired by repeatedly doing the same mundane tasks. Software robots help in maintaining business continuity as robots do not get tired. It increases the scalability as well. There is no human turnover which means there is no requirement of training.
Source: Gartner
What are the examples of the processes which can be replaced with software “robots”?
- HR
- New Employee joining formalities
- Payroll process validations
- Benefits management
- Infrastructure Management
- Issues processing
- Account setup and communication
- Government
- Change of address
- License Renewal
- Software Services
- Invoice Validation
- Nominals Verification
- Financial Services
- Credit card enrolment
- Any reconciliations
- Disputes handling
- Healthcare
- Patient registration
- Billing
- Provider Details Validation
What are the challenges?
Changes in the enterprise or application software will require changes to the RPA solutions as well. Before rolling out the enterprise software changes, RPA solutions need to be validated. RPA solutions’ co-existence with cloud based solutions is a huge challenge.
How ACL Digital can help?
ACL Digital has technical expertise in Blue Prism, Automation Anywhere, UIPath and WorkFusion to implement RPA solutions in a shorter duration at a lower cost. ROI can be realized in a span of 3-6 months after rolling out RPA solutions.