Today’s consumers are spending more time on mobile and social platforms to interact with retailers and their associates. Also, recent studies of shopping behaviour clearly indicate that mobile devices are especially used by value-driven consumers for product research and comparison. It is imperative that the interaction between the retailers and consumers should augment in-store experience, empower employees or associates, boost engagement, and enable brand building.
The most successful retailers are responding by both accelerating and continuously fine-tuning their mobile commerce strategies. Retailers across the board have had distinct levels of success in harnessing mobility, but the trend is clear and is here to stay for a long time.
ALTEN Calsoft Labs understands the pain point of retailers and excels in the art of powering the mobile touchpoints for their associates and end consumers. We help bridge the service gaps that enable the retailers stay ahead of competition through improved service levels.
We enable consumers with state-of-the-art, best in class software applications and products hosted and managed on our customer’s IT environment. Consumers can pick & choose any device to interact with the brand and thus we have developed strong expertise of building customer or consumer apps for smartphones, iPads, Tablets, and wearables like smartwatch.
Our associated facing apps make enterprise business processes transparent, agile and robust. We have delivered end-to-end solutions that optimize supply chain, foster seamless collaboration between various stakeholders, provide 360-degree view of inventory, manage in-store experience management & merchandising, and provide real-time operational insights.
SERVICES WE OFFER
Our dedicated mobile centre of excellence comprising architects, technology specialists’ handhold the customers in their business and technology transformation through our consulting services.
Creating a WOW experience for users is our motto. We collaborate and innovate with our customers leveraging design thinking and lean + agile practices in an iterative process to deliver exceptional customer experience by putting customers first and managing their journey across all touchpoints.
At ALTEN Calsoft Labs, our omnichannel experts have extensive experience in building native, hybrid and cross platform applications. With an experience spanning 10+ years, we have built mobility solutions for global customers comprising native mobile apps, mobile web apps, and cross mobile platforms.