Most retailers with simple rules-based recommendations, segmentation, and targeting, fail to deliver the kind of transformative and new age experience their customers ask for. Delivering intense personalization across customer journeys and touchpoints has evolved by leaps and bounds and has transcended transaction histories. Modern day retailers collect, analyze data like Location, Social sentiment, Clickstream data to deliver personalized experiences in customer’s moment of need across online and offline channels.
Business Intelligence and Analytics systems integrated with back end applications, online/mobile with seamless integration helps to better understand shoppers’ behavior, provide a consistent customer conversation across multiple channels, thus consolidating disparate data sources and communicating with customers on their terms.
At ALTEN Calsoft Labs, we help retailers by transforming their technology to take advantage of the latest in Analytics, Mobile, Business Intelligence, Order management systems and Social which will provide a 360-degree view of their customers, and outline how to best serve them across the entire purchase process.
ALTEN Calsoft Labs enables retailers to be in the forefront by providing an amalgamated service portfolio comprising of Big Data, BI and Analytics.
ALTEN Calsoft Labs’ retail analytics services help organizations transform operational data into intelligent insights to
Continuous business process improvement through real-time visibility and control of the operations
Retail Industry is witnessing a sea of changes never witnessed before and there is a paradigm shift in the business models. Fierce competition, varying customer’s buying habits, humongous transactional data, unprecedented volatility and changing customer base are some of retail CIO’s top-of-mind concerns.
ALTEN Calsoft Labs, provides the much-needed innovation leveraging a strong retail experience helps you derive maximum value across your retail value chain. We enable retailers to
ALTEN Calsoft Labs’ ‘Connected Retail’ framework combines the power of ‘Analytics driven Omni-channel solutions which analyse any retail scenario (planned and unforeseen), provide recommendations and enable execution.
We empower retailers with the power of data driven decision making to improve forecasting, supply chain, merchandizing, pricing, and marketing.
Our Business Intelligence(BI) Offerings
Self Service BI Automation
Our Analytics Offerings
ALTEN Calsoft Labs has developed a full site of Data management solutions by incorporating data architectures, policies, modelling, design and security procedures to properly manage the data lifecycle needs in diverse enterprise applications.
ALTEN Calsoft Labs leverages “Big data” to help retailers edge out competition by combining data from customer browsing patterns, loyalty data, social sentiment, customer transactions, shopping patterns etc. – to deliver benefits like trend analysis, better inventory management, predictable demand forecast, targeted customer profiles, competitive pricing and promotions strategy.