Departmental Store Managers put in their sincere smart work to remain competitive in the retail industry. Intense pressure from big box chains to global e-commerce providers persists in the retail sector. An effective business strategy together with a suite of accurate solutions can help you optimize cost and keep shoppers loyal to your stores.

From loyalty and CRM to workforce management solutions (WFMS), ALTEN Calsoft Labs delivers seamless customer service within specified budget to both onshore and offshore clients. Our experts implement next-generation customer demands like personal shopping assistants, kiosks and digital signage in addition to basic retail POS and WFMS Services. We are known for our help in reviving existing market and commence new ones.


  • Omnichannel Strategy and Guideline
  • Cross-Channel Integration
  • E-Commerce Re-platforming
  • International Commerce
  • Digital Commerce Optimization
  • Mobile Commerce
  • Loyalty and CRM
  • Digital Marketing
  • Online PoS

  • Retail Information Management
  • Financial Planning
  • Category Management
  • Assortment and Space Planning
  • Price and promotion Planning
Supply Chain
  • Supply Chain Planning
  • Supply Chain Execution
  • Supply Chain Visibility
Retail Enterprise
  • Oracle Retail
  • SAP Retail
  • Manhattan Retail
  • IBM Sterling
  • In-store Productivity
  • Gamification
  • In-store Service Management
  • Shrink Management
  • Inventory Management
  • Supply Chain Management
  • Workforce Management System (WFMS)
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