Inventory has become the new margin for B2B retailers. The convergence of multiple channels driven by hyper-connected consumers and technology innovations happening at lightning speed are being attributed as the ley factors that reshape the customer shopping journey. To keep up with the expectations of the consumers, B2B retailers need to be agile, flexible, and adaptable to deliver best-in-class B2C experience.
Leveraging a strong B2B retail knowledge, ALTEN Calsoft Labs has helped retail organizations innovate their business models, address consumer trends, improve operational efficiency, thereby helping them to be profitable through better inventory management. We have developed a digital technology enabled integrated, product, consumer centric omnichannel connected experience framework that helps B2B retailers realize the vision of “Total Retail”.
- Web/E-commerce enablement
- Enterprise Retail and Integration
- EDI Integration
- Mobile Apps
- Conversational Commerce
We help B2B retailers deliver cohesive online and eCommerce strategy that drives consistent experience and predictable outcomes.
Some of our key offerings include
- B2B e-commerce portals
- Customised Backend/Services development
- Users / Stores Management
- Inventory Management
- Order Management
- Price Analysis
- Customized Reports, Dashboards, and Analytics
We help B2B retailers in streamlining business processes and operations, optimizing costs and align IT with business goals.
Leveraging our industry specific solution frameworks and mature development and integration methodologies, we address the complex enterprise B2B integration requirements, including EDI, Business Activity Monitoring, Business Process Management, SOA and microservices enablement.
Our offerings include
- 3PL integrations
- Warehouse Management Systems
- Order Delivery Management System (Online & Offline support)
- Oracle Commerce Platform
- SAP Hybris commerce cloud integration
- NetSuite Suitecommerce
A rapid increase in the number of mobile devices, an empowered and informed consumer, breakneck retail innovations have resulted in an increase in the number of selling channels. Multi-channel shopping would be a gratifying experience for consumers, when B2B retailers offer a consistent product offering, just in time inventory, uniform price, and superior customer experience across all their channels. To be competitive, B2B retailers are adopting a sustainable, dynamic business models that adapt seamlessly to align organizational objectives, streamline and improve business processes, deploy robust order and inventory management, efficient supplier/partner management, and deliver up-to-date information to consumers in a timely and engaging manner.
B2B/EDI Integration and communication forms the backbone for B2B retailers to achieve aforesaid objectives. With a large pool of certified EDI integration experts, analysts, API specialists and microservices approach, we have helped leading retailers to drive innovation through complex B2B retail IT systems integration. We have proven experience in modernizing supply chain, implementing end-to-end omnichannel initiatives, and connecting and integrating silos in a retail organization.
At ALTEN Calsoft Labs, our B2B/EDI integration services comprise the following
- Consulting and B2B Integration Roadmap
- EDI Map development, migration and modifying maps across standards and formats
- B2B Solution Implementation
- Trading Partner Onboarding and Community Management
- Electronic Data Interchange (EDI)
- Managed File Transfer (MFT)
- Development & Customization
- Product Upgrade & Migration services
- Managed Services
B2B retail players viz., manufacturers, distributors and wholesalers have realized the importance of seamless, connected customer experience and are geared up to provide their buyers as well as customers, an omnichannel commerce platform comprising ecommerce portals, mobile and cloud enabled enterprise apps.
ALTEN Calsoft Labs, provides B2B retailers with a wide range of mobile solutions and services that help them in implementing buyer-friendly features like personalized content, streamlined search results, price comparison, self-check-out, in-store inventory management, and order management etc.
Some of our offerings include
- Mobile Strategy, UX Design
- Smart, Intelligent Native & Hybrid Mobile Apps Development
- Omnichannel engineering, Integration, Testing, Support & Maintenance
- Mobile Device Management for data and device security
- Mobile apps for Sales Advisors/Field force Automation
Conversational commerce powered by chatbots, AI enabled agents, NLP based interfaces are ushering a new revolution in the retail industry. ALTEN Calsoft Labs, helps retailers to stay relevant by helping them in implementing conversational commerce initiatives such as customer service and dialogue based commerce apps.
Some of our core capabilities include
- Context based highly individualized offerings through Chat frameworks, Chatbot s
- Speech to text and Text to Speech integrations
- Digital assistants