Product Engineering Services for a Healthcare Payment Solutions Provider



About the Client

The customer is a leading provider of secure electronic payment processing solutions and self-service payment portals for hospitals, ASCs and Physician groups.

Business need

The customer ideated a self-service patient payment portal solution for hospitals to streamline operations, simplify payment and billing operations and increase the cash flow.

Solution delivered

ALTEN Calsoft Labs’ offshore team provided development, testing, feature design and maintenance activities in a secure VPN environment.The offshore team was involved in all the major product releases viz., “ACH Verify” and “Eligibility check” carried out in 2013.

The team is also involved in the following important activities as part of the engagement.

  • Payment application enhancement and bug fixes
  • Deployment and Release Support
  • Integration with Hospital Information System
  • Migration of the entire customer code base to .NET 4.0 for better maintainability, expanded capabilities and security
  • Implementing PCI compliance

Business benefits

  • Streamlined business operations thereby enhancing quality of patient care
  • Improved cash flow, reduced delay in accounts receivables
  • Reduction in billing errors, payment clarification requests

Technology stack

  • Environment: .NET 4.0,C#.NET, MS SQL Server 2008
  • Tools: SSRS, SSIS,SSAS, Spago BI,Tableau

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