Roles & Responsibilities:
- Develop expertise on in-house applications.
- Responsible to drive all technical and functional issues towards closure
- L2 support – diagnosis, investigation, resolution, coordination with business, application owners, infrastructure support.
- Creation of ticket and tracking through lifecycle
- Package install, upgrades in different environments.
- Co-ordinate with L3 support for application bug/ enhancement requirement.
- Deployment of patches in multiple environments and tracking the same.
- Support L3 team during implementation.
Area of Expertise:
ASP.net, C#, VB Script, Java Script, SQL server,CMS tool and IIS
3 to 6 Years