In today’s connected digital world, the key to earn customer loyalty is to deliver immersive, personalized retail experience that cannot be reproduced online. Empowered by technology, the retailers must allow customers to seek out ever-richer and captivating shopping engagements where they can explore, dream and connect with the brands they love.
We at ALTEN Calsoft Labs personalize the shopping experience for your consumers to ensure your increased profit margins, fortified customer loyalty and mobile and e-commerce balance. We help the retail industry in keeping their customer base satisfied through personalized mailing, effective purchase decision making, customer behaviour analysis and deals tailoring according to previous purchase.
With 80+ team members we have successfully managed 24X7 SLA Driven infrastructure services for our client in 15 different locations
The Client is a leading retailer in India. It operates over 3,300 stores and number of stores seems to increase every day. The client serves over 3.5 million customers every week.
The customer wanted to provide its business users and vendors a real-time visibility into Inventory and Order information through comprehensive reports for better and quick decision making.Some of the other challenges are:
The customer was experiencing major issues w.r.t. attracting and engaging customers with effective campaigns for targeted retail products. Some of the other challenges are:
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