Today, companies are grappling with issues related to fast changing technologies, surging operational costs and customer expectations. Escalated demand for internet-based devices and sophisticated technology products makes it even hard to deliver customer-focused world-class services. To build competitive differentiation, ATEN Calsoft Labs offers top-notch product support services and rapid troubleshooting that enhance service levels and drive customer satisfaction. We leverage multiple channels (voice, email, chat, web) to deliver an integrated 24/7 service experience, technical support and IT support.
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The client creates engaging educational content that simplifies concepts and delivers them in multiple modes,recognizing the varied learning styles and cognitive abilities of individuals.
The client wanted to deliver effective and collaborative online learning while simultaneously developing an Intelligent Learning Platform (“ILP”) that can create individualized learning paths after assessing the relative strengths and weaknesses of a student.Students are allowed to register themselves to the courses which are configured for self-enrollment with two different versions of the same course.