With constant change becoming new normal, organizations are facing an upheaval task to keep their business processes updated and evolving. Business Applications play a major role in managing, innovating and optimizing these business processes. Our business application management services cover the application and technology landscape, from ERP, Human capital management, Project Management, to customer experience. We enable our customers to drive business innovation by incorporating next generation technology into the enterprise IT landscape. We help global leaders to re-engineer, transform business processes, define IT strategy and roadmap, capitalize on the value of package applications and aggregate cutting-edge applications to drive innovation and customer satisfaction. Our product knowledge, technology expertise, in-depth industry & functional knowledge, strong partnerships with leading technology platform providers, and global delivery model enable us to offer an end-to-end consulting, integration and management services that direct to improved competence, business flexibility, and cost optimization.
ALTEN Calsoft Labs partners with leading traditional & cloud based ERP products like SAP, Oracle, MS Dynamics, and NetSuite, to deliver unmatched business value to global enterprises. With our strong domain, functional, and technical expertise – we have enabled customers to reach the next level of business transformation and maximize their returns on their ERP investments.
Our HCM capability spans all aspects of human capital management within the enterprise. We leverage leading HCM products like SAP Successfactor, Oracle HCM, Ceridian Dayforce, and Peoplestrong to support the “hire to retire” life cycle, including attracting, developing and retaining people across talent management, payroll, learning and more.
Our CX services enable you to deliver consistent, connected, and personalized brand experiences to your customers. Our services covers entire customer experience lifecycle including customer analytics, campaign planning & management, sales, CRM, and after sales service. We use disruptive technologies like Social, Mobility, Cloud, Analytics and leading CX products like Oracle Marketing Cloud to create, sustain, and enrich customer experience.
Our Content & Collaboration services provide comprehensive and integrated solutions to meet these growing challenges faced by the organisations in collaborating effectively by leveraging the enterprise content generated by different business processes and applications. Our Content & Collaboration services provide a centralized approach to create, capture, organize and access and assess your organization’s entire enterprise ecosystem of knowledge assets, media and electronic documents.
The Client is a global leader in developing and marketing database software and technology and enterprise software products. And, a maker of database development tools, ERP software, CRM software and SCM software.
The Client is the largest networking company in the world. It is an MNC based in the United States that manufactures and develops networking hardware and other equipment, services and products related to telecom.
The customer is a world’s largest technology distributor.
The customer was experiencing problems in onboarding trading partners and effective tracking of orders. Some of the challenges were:
The customer was experiencing major issues w.r.t. attracting and engaging customers with effective campaigns for targeted retail products. Some of the other challenges are: