Travel and Hospitality sector is moving at a rapid pace. We at ALTEN Calsoft Labs help travel, transportation and hospitality organizations improve IT strategy and initiative coordination with business goals. Our passenger information systems and transportation management systems are extensively used by diverse sectors like airlines, hospitality, logistics, ports & cargo, posts and even railways.
The company aids travel, transportation and hospitality establishments leverage technology in a comprehensive, innovative and cost-effective manner. We focus at addressing most pressing business needs along with escalating customer satisfaction.
Manage revenue equations, operate existing business effectively and build transformational programs to aid your travel and hospitality business.
The customer was experiencing major performance issues that required immediate attention to with improve customer experience, with improverepeat customer ratio and enhance loyalty programs. Some of the challenges were:
The client envisaged to have an In-Flight Entertainment System based on a prepaid USB stick usage.Using it,airlines customers could buy time-units from a charging terminal (Laptop) & enjoy in-flight entertainment such as video or even buy gifts in the flight.ALTEN Calsoft Labs designed the Proof of Concept (POC) demo to showcase it to potential customers at a trade show (WAEA).
The customer wanted to provide its business users and vendors a real-time visibility into Inventory and Order information through comprehensive reports for better and quick decision making.Some of the other challenges are:
The application is designed to run on all the browsers without any compatibility issues.The challenging task is to make the application to work without Cross domain restrictions and communicate with a RESTful web service that fetches data from various data bases and pushes it to the application. BUSINESS NEED CASE STUDY THE CLIENT The client is a leading hotelier with hotels across 5,000 large cities and small rural areas around the globe. The application needs to handle hotels selling & distribution functions, managing inventory,…
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