Department Store Managers put in their sincere smart work to remain competitive in the retail industry. Intense pressure from big box chains to global e-commerce providers persists in the retail sector. An effective business strategy together with a suite of accurate solutions can help you optimize cost and keep shoppers loyal to your stores.
From loyalty and CRM to workforce management solutions (WFMS), ALTEN Calsoft Labs delivers seamless customer service within specified budget to both onshore and offshore clients. Our experts implement next-generation customer demands like personal shopping assistants, kiosks and digital signage in addition to basic retail POS and WFMS Services. We are known for our help in reviving existing market and commence new ones.
The customer was experiencing major performance issues that required immediate attention to with improve customer experience, with improverepeat customer ratio and enhance loyalty programs. Some of the challenges were:
The customer is a world’s largest technology distributor.
The customer was experiencing problems in onboarding trading partners and effective tracking of orders. Some of the challenges were:
The customer wanted to provide its business users and vendors a real-time visibility into Inventory and Order information through comprehensive reports for better and quick decision making.Some of the other challenges are:
The customer was experiencing major issues w.r.t. attracting and engaging customers with effective campaigns for targeted retail products. Some of the other challenges are:
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