Department Stores

Department Store Managers put in their sincere smart work to remain competitive in the retail industry. Intense pressure from big box chains to global e-commerce providers persists in the retail sector. An effective business strategy together with a suite of accurate solutions can help you optimize cost and keep shoppers loyal to your stores.

From loyalty and CRM to workforce management solutions (WFMS), ALTEN Calsoft Labs delivers seamless customer service within specified budget to both onshore and offshore clients. Our experts implement next-generation customer demands like personal shopping assistants, kiosks and digital signage in addition to basic retail POS and WFMS Services. We are known for our help in reviving existing market and commence new ones.


  • Omnichannel Retail

  • Merchandizing

  • Supply Chain Management

  • Retail Enterprise Services

  • Store Management

  • Omnichannel Strategy and Guideline
  • Cross-Channel Integration
  • E-Commerce Re-platforming
  • International Commerce
  • Digital Commerce Optimization
  • Mobile Commerce
  • Loyalty and CRM
  • Digital Marketing
  • Online PoS
  • Retail Information Management
  • Financial Planning
  • Category Management
  • Assortment and Space Planning
  • Price and promotion Planning
  • Supply Chain Planning
  • Supply Chain Execution
  • Supply Chain Visibility
  • Oracle Retail
  • SAP Retail
  • Manhattan Retail
  • IBM Sterling
  • In-store Productivity
  • Gamification
  • In-store Service Management
  • Shrink Management
  • Inventory Management
  • Supply Chain Management
  • Workforce Management System (WFMS)


In-Store Customer Analytics

We help the retail industry by providing real time actionable insights which in turn derives business intelligence and converts customers in loyal promoters via social channel integration.

Personalized Retail

ALTEN Calsoft Labs excels in offering personalized retail through retail analytics solutions. We help you in deciding your choice and streamline your shopping experience.

Omnichannel Retail

We at ALTEN Calsoft Labs facilitate retailers to discover the correct way to omnichannel adoption for their brand on the basis of customers, competitors, physical and digital assets.